[Ed]

Hi Sheila,

I have sorted the word Non printing problem

Glad you got it sorted :-))

Thanks for letting us know what it was. My head was hurting.

Regards.

Ed, Hull

"sheila need word print help" wrote:

Hello Ed

I have sorted the word Non printing problem......daft me........I just done
another test.....

It' because my black print cartridge is empty ! The new letters that have
typed yesterday were in Automatic Black, but the letter I types two wks ago I
chose navy, so, I changed the font colour on my newly created word docs to
navy and they printed.

I feel like a stupid fool now.

But its weird that my internet web pages ie the BBC weather page printed out
today, that must have had TRUE black in the print out, and my email are
printing in black, I guess true black too.

I knew I needed new cartridgs as they are quite faint and old !!

I will pop to the shops tomorrow to buy two new cartridges, the imfamous
Black and a new colour one !

Thanks so much for all your kind help.

Much appreciated

Sheila
London x

"Ed" wrote:

Hi Sheila,

If your printer doesn't have a colour cartridge, ignore this post.

If it does have one, then what follows might help, but from what you've said
I thinks it's unlikely ... but you never know!

I belive that by default Word formats text with a colour of "Automatic"
(meaning that the colour adapts itself to the background - light on a dark
background and dark on a light background).

When text with "Automatic" colour is on a white background it looks like
black, but from stuff I've seen in these newsgroups it seems that it isn't
true black. Instead it's a mixture of colours which simulates black. I
believe I've read that when this gets to the printer it uses the colour
cartridge rather than the black ink cartridge and if the colour cartridge is
empty you get blank pages.

Possibly your earlier documents had a "true" black font colour.

Try formatting some text as black and see if the printer prints it.

If this isn't the problem I can't think of anything else to suggest. (But
hopefully somebody else can :-))

Regards.

Ed

"sheila need word print help" wrote:

can any one help me, i can print word and excel docs that i created on this
lap top and printer at home 3 weeks ago, but newly created word and excel
docs are just printing as blank pages, even a two page letter is coming out
as a two page blank paper, i can still emails and web things ie bbc weather
page to my home printer.

i have not touched any setting on my home lap top or printer ? weird, can
any one shed any light on this urgent problem, thank you sheila London