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Dr. Dave Dr. Dave is offline
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Posts: 17
Default won't print address on envelopes

Excuse me again for being "computer illiterate" but when I send you the test
data, do you want it to be how I enter it in the directory or how it prints
in the address block? And what do you mean by the way I usually create it?
I enter each field in the directory as it's labeled on top of each column.
Since that's probably not what you mean, what do you mean?
the Hebrew addresses are four lines, all in Hebrew, the numbers are entered
in Hebrew, without changing to English. My return address is two lines of
English and two lines of Hebrew (although my return address is not entered
in the directory, so that might not have anything to do with the problem.)
I just made a test with two lines in Hebrew and 2 lines in English for one
of the addresses and another address with all lines in Hebrew. Only the
mixed address printed (and correctly) but the all Hebrew address didn't
print at all!
Thanks for pursuing this matter with me.
"Peter Jamieson" wrote in message
...
I used the Mail merge Wizard and clicked on Create A New List.


OK, that's what I needed to know. If you had used the other method there
was a possibility that the method that Word uses to get the data might
have got in the way.

It would be pretty helpful if you could send me some test data (i.e. not
real data) created the way you usually create it (because the chances that
I'll enter the data the same way you do are slim). You can remove
"KillMaps" from my e-mail and e-mail me some if you like.

It might help to know whether your addresses are all either Hebrew
characters or Latin characters, or whether some are mixed. If mixed, is
Hebrew/Latin mixed within single lines or is each line a single type of
text? (Actually, it isn't so much the characters as whether you are having
to alter the direction of typing or not, e.g. to enter digits. If you have
various mixes is there any pattern as to what prints and what does not?
--
Peter Jamieson
http://tips.pjmsn.me.uk

"Dr. Dave" wrote in message
...
Thanks for responding. I didn't see your reply until just now. I
finished the mail merge last week, so all the particulars aren't clear in
my mind right now but if I moved the Address box section on the envelope
(either to the right or to the left, I don't remember) only the first few
letters of each line of the Hebrew address printed! I wound up having to
enter the addresses manually and print each envelope separately. The
addresses did appear in the preview of the merge, the also printed in the
letters themselves. Besides being somewhat old and not having such a
good memory, I am close to being computer-illiterate, so I don't really
understand what you mean when you say, "using an Outlook contacts list as
the data source (selected from Word, not starting with the Outlook
Tools|Mail Merge function) with data input in Outlook using the Hebrew
keyboard layout." I used the Mail merge Wizard and clicked on Create A
New List.

"Peter Jamieson" wrote in message
...
Are you getting any Hebrew text through in any of your merges?

If not, what is your data source?

Do you see the Hebrew text in the Address when you
a. preview the merge
b. and/or use print preview
c. and/or output the envelopes to a new document?

(FWIW it works OK here using Word 2007 SP1, Vista SP1, both set up for
UK English, the default mailmerge envelope layout (which uses the
Cambria font for both address boxes here, and using an Outlook contacts
list as the data source (selected from Word, not starting with the
Outlook Tools|Mail Merge function) with data input in Outlook using the
Hebrew keyboard layout. Printing to an HP inkjet (but not the same model
as yours))



--
Peter Jamieson
http://tips.pjmsn.me.uk

"Dr. Dave" wrote in message
...
There's both Hebrew and English in the return address and they both
print okay there! I may have to address them by hand!
"Doug Robbins - Word MVP" wrote in message
...
Is the Hebrew font used in the letter as well and if so, does it print
OK?

I have to admit though, it is not something that I have ever had
anything to do with.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dr. Dave" wrote in message
...
Thanks for responding! My printer is HP DeskJet 3920 but it has a
color cartridge installed. I'm in Israel and some of the addresses
are in English and some are in Hebrew. I just realized that only the
Hebrew addresses don't print, the English ones print fine. What to
do?
"Doug Robbins - Word MVP" wrote in message
...
Are you using an InkJet Printer that does not have the colour
cartridge installed? Some InkJet Printers create black for the
envelope address by mixing the coloured inks rather than by using
the black ink cartridge.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dr. Dave" wrote in message
...
Using Vista and word 2007, I'm doing a mail merge. The letters
printed okay but now, the next day when I'm trying to print the
envelopes, only the return address prints but the address for the
letter doesn't print. What should I do?