Word Document icon?....doesn't it convey the same information?
It probably does, but
a. one tells you what document you think you are about to open, the other
tells you what document is actually open (for example, suppose the document
you open has an AutoOpen macro that opens another document then closes, or
something like that).
b. a path with a drive letter does not tell you the whole story unless you
also have the info. which tells you what drive letter it is mapped to
c. sometimes when you actually post the reply rather than keep it to
yourself, someone can spot something unusual.
To me, the fact that you have this difference of behaviour and cannot spot
why tells me that something non-obvious is happening, and that therefore you
have to start considering that the things you think are obvious may not be,
after all. FWIW it's quite possible that there is also some very simple
explanation which I either don't know or have failed to consider.
Peter Jamieson
"Dermot" wrote in message
news
Dear Peter,
Thanks for the clear explanation....I din't realise I could access Word
document propeties from the File menu......what is the difference viewing
the
properties / path this way compared to right clicking either the shortcut
or
Word Document icon?....doesn't it convey the same information?
You have provided me with plenty to investigate......if I resolve the
problem .....I'll let you know the outcome.....I probably can't see the
problem for looking at it!!
Many Thanks again for your patience.
"Peter Jamieson" wrote:
am assuming they are mergefields......how whould I identify the type of
field?
It doesn't really matter: if you use Alt-F9 to show the field codes on
the
"rogue machine", what fields do you see (the things inside curly braces
{ } ) ? What about on a non-rogue machine?
Word
File | Properties | General.
I mean, in Word, with the relevant document open, choose the File Menu,
then
the Properties item, then the General tab.
What path does it show for the document?
If we all browse to the same folder and access the same
documents....why
should there be any difference on this one computer?
I don't know, but obviously there is a difference and the reason is what
we're trying to establish. Possibilities include:
a. the document path is not what you think it is
b. the template opened by Word on the rogue machine has an AutoOpen
macro
which affects behaviour
c. the rogue machine has an "addin" that affects behaviour
d. all the machines actually run some sort of addin or macro, but for
some
reason it only has an effect on the document on the "rogue machine"
e. the document uses an INCLUDETEXT field to get material from
elsewhere,
and the INCLUDETEXT includes a file which is different on the "rogue
machine".
For (a), if the document path is a "UNC" path starting with \\ and it is
the
same path as the other machines show, then the chances are it really is
the
same path. If on the other hand it shows a path starting with a drive
letter
such as x: , then it is still possible that this one user's machine has
the
x: drive "mapped" to a different location from everyone else.
For (b) and (c), with the document open,
- look at Word Tools|Templates and Addins|Templates|Document template to
see which template the document is attached to on the rogue and a
non-rogue
machine. If it's "Normal", then they are almost certainly actually
attached
to different templates, because "normal.dot" is usually stored on each
user's machine.
- in the same dialog box, look at "Global templates and add-ins". Does
the
rogue machine have any that the non-rogue machines do not?
- check Word Tools|Options|File locations on the "rogue" machine and a
"non-rogue" machine - what paths are set up for "User templates" and
"Workgroup templates" ?
You can try to discover whether there are any AutoOpen macros by
f. opening the document while the shift key is pressed down. this should
prevent AutoOpen macros from running. Does the "rogue machine" still show
the rogue fields?
g. opening the VBA macro editor via Word Tools|Macro|Visual Basic
Editor,
then...
h. you will probably see a list of Projects in a subwindow at the top
left.
There should be one for each loaded template and document - i.e. there
could
be just one for the document, and one for normal.dot ("Normal"). Try
opening
up the "tree" for "Normal", and seeing if there are any macros in
Normal|Microsoft Word Objects|ThisDocument, or in Normal|Modules, if you
see
that item. Then have a look at the items under the "project" for the
document you have open, and for its template if it is attached to a
different one from Normal.dot.
For (d), you would first have to determine whether a macro is actually
running - let's not go there right now.
For (e), you shoiuld have spotted any INCLUDETEXT fields when you looked
for
fields at the beginning of this process.
Peter Jamieson
"Dermot" wrote in message
...
Thanks Peter for the reply
can you advise me a little further?
I am assuming they are mergefields......how whould I identify the type
of
field?
I opened one of the documents in the "Letters" folder.....but I don't
understand where you mean I should look within the document by
saying...Word
File | Properties | General.
If we all browse to the same folder and access the same
documents....why
should there be any difference on this one computer? Can you give me a
few
things to try based on assumptions you might try to determine the
problem?
"Peter Jamieson" wrote:
1. Do they definitely open without the merge fields, or do they open
without
any merge fields showing? (Alt-F9 to see them, although in the case of
Merge
fields you would normally see /something/.
2. What template are the merge fields attached to?
3. Does the "odd one out" computer have any macros in normal.dot, the
template the document is attached to (or are there any in the
document?
4. Are there any INCLUDETEXT fields in the document?
The path of the "Letters" folder has been confirmed to be the same
on
all
computers via the shortcut properties and the "Letter" folder
properties?
Just to be absolutely sure I would open the document and have a look
at
the
path name in Word File|Properties|General.
Peter Jamieson
"Dermot" wrote in message
...
A Network Shared Folder named "Letters" containing Word Documents.
Each computer on the network has a desktop shortcut to the "Letters
Folder"
Problem
On one computer when the documents in the "Letters" folder are
accessed
by
the shortcut or by browsing to the "Letters" folder......when opened
there
are merge fields for date and address and salutation inserted.
All the other computers open without these merge fields.
Question
The merge fields are not wanted.
The path of the "Letters" folder has been confirmed to be the same
on
all
computers via the shortcut properties and the "Letter" folder
properties?
Can anyone tell me why the documents would be opening with merge
fields,
when everyone is accessing the same folder and documents.....
What a am I overlooking here?