In the past, I could copy all my keyboard shortcuts by simply copying my
current normal.dot file into the upgraded "word" program.

That doesn't seem possible switching from 2000 to 2003, as there doesn't
seem to be a normal.dot file, just a normal.fmt file, which is not in the
same place as the normal dot used to be (documents and settings).

I'm sure there must be some way to copy all my shortcuts. Please tell me
what it is.

Thank you