Hi Cindy:

The Task Pane would not display starting Word from its own stand alone
shortcut (from the Office Task Bar). It was working fine and then at some
point just stopped appearing, and there is no way I can figure out what might
have been installed at that point other than some hotfix or other MS update.
At first I did not pay any attention to it, but recently I added some
templates and wanted it back to speed the selection of them.

As I recall from the KBA, it is the presence of add-ins that prevents the
Task Pane from running, but the KBA does not go into any detail on why that
is or just what the fix in SP3 is supposed to do. In my case it has done
nothing.

It was my understanding that the Controller tool was just a script that
could be set to run or not run the Task Pane on opening Word. Is the
"Controller" script controlled by a registry entry? (It is also my
understanding that if the key is set to turn it on then it will display even
after opening a document unless it is manually closed, which is why the tool
is more flexible than the registry fix. Is that your understanding, too?)

" I'm not certain what problem the fix in SP3 was supposed to address. But
the
real problem is that there's a Registry key one can set to:
- turn it off
- turn it on
- use the default. And what the default does depends on the circumstances in
which Word is started. For example, if it's started by another program, the Task
Pane won't display. And that's why the Registry key exists. And the Registry key
is what the tool you downloaded manipulates.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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