[Bob Buckland ?:-\)]

Hi Gorilla,

What are the steps to replicate it?

If it happens only in specific documents can you provide a link to a problem document and or screen shots?

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"Gorilla" wrote in message ...
Thanks for your suggestion, however this issue appears both via Remote
Desktop and on the local PC's screen which would indicate it's not driver
related. Also, the PC having the fault runs Windows XP rather than Vista (and
it has a signed driver, and is patched right up to date).

Also, if we have open the document on completly computers we can replicate
the issue (on either XP or Vista). The issue occurs on the other computer
just for that file however, and not for new documents (unlike on the PC with
the issue where I understand it happens with any file).

How can we escalate this issue to get this bug fixed. How do we work around
it in the meantime?
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*