Hmm, I need to try save as since I only did Open. I did not see any
mapped drives. There's A: (3.5" disk), C: (HDD), D: (CD burner drive),
and E: (zip drive = never use these days since USB Flash stick/drives
are reliable -- but have seen the frozen problem without them
connected). A: to E: drives are internal devices.
On 7/12/2009 1:31 AM PT, Terry Farrell typed:
If it is just the File | Open dialog box hanging (presumably, File |
SaveAs is the same), it is usually due to a bad mapped drive or other
problem object in the Windows Explorer setup.
Terry
"Ant" wrote in message
...
Not found. 
Remember, it is not opening the documents. It is the
open dialog box that hangs.
On 7/11/2009 5:07 PM PT, Suzanne S. Barnhill typed:
If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.
Search for : officeav.dll
If you find it then go to Start/Run and run the following command:
regsvr32 /u "path\officeav.dll"
Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
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