Many thanks to all who have responded to this posting, I have collated the
information and passed it onto our member.

--

Regards
Joe
Tasmania
"Suzanne S. Barnhill" wrote in message
...
To clarify, A5 is *smaller* than A4 (half the size). Word does not reduce
the font size when you reduce the paper size *unless* you're reducing the
paper size by printing "2 pages per sheet" in the Print dialog or using
the
"Scale to paper size" option in the Print dialog. From the description, it
sounds very likely that your user has selected A5 under "Scale to paper
size" instead of actually resetting the paper size to A5 in the Page Setup
dialog.

If your user wants to *increase* the size of the printout, he could change
the actual paper size to A5 in Page Setup and then choose A4 in the "Scale
to paper size" dropdown in the Print dialog to print it twice as big.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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