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jonw jonw is offline
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Default Problem mail merging with html pasted in

I have a user that is copying and pasting a (largish) grid from a webpage
(file size around 500k) in Word 2007 and then doing a mail merge with that to
Outlook 2007. When they are finished stepping through the wizard, Word does a
saving bar at the bottom and ends up using 99% cpu cycles and then dying. The
contacts list is around 4400 names and at best around 25 get out before the
whole shebang dies. This going through our Exchange server 2003 via POP.
I should note that when doing a mail merge with a 'regular' Word doc, it
seems to go much smoother. When it is just a bit of text, I see it
'temp-saving' the file over and over, but when it has some substance, that
'temp-saving' is just killing the computer basically.
Basically I am trying to figure out if the problem is with the pasting of
web page content (with links etc...) is causing the break or if it is just
something with the sizes involved. I should note that she did this same
procedure using an attached pdf instead of the word doc (not really using the
mail merge fields, just using that interface to launch the mail) and those
failed as well, but with that one she got back 'header too large-limit 32k'
messages.