[Diane]

Go back into Control panel, in to Regional & Languague Options, go to the
Language tab and select Details button. Under the Installed Services you
will see the keyboard option. There should be 3 entries, 2 Canadian and 1
US. Delete both the Canadian ones and leave the US. Ok your way out of the
control panel. If you are currently in a document or email, you may have to
close it and reopen it before the setting will take place.
Hope this helps.
Diane

"idlewood" wrote:

I suddenly have a problem - when I try to type a question mark or quotation
marks, it types an accented letter. I'm working in Microsoft 7 and I've
checked the language in the control panel. I think I must have hit a wrong
key because this just started today, i had no trouble using these keys
yesterday. Any suggestions??