No, that's part of the problem. I don't see any header, footer, or toolbar
when I open the document and click View | Header and Footer.

"Hilary" wrote:

Are you clicked in the header or footer when you're looking for the toolbar?

"Amy" wrote:

When I select View | Header and Footer, the Header and Footer toolbar does
not appear. Neither do the Header and Footer text boxes appear. How can I
get this functionality turned back on? The online Help references "Header
and Footer toolbar," but there is no Help directed related to "Header and
Footer toolbar." Please help.