Is Adobe Acrobat 7.0 installed on the computer? If yes, then the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
(which is where the default font setting is stored). See
http://www.adobe.com/support/techdocs/331259.html for several
solutions to the problem.

lakeviewgator wrote:

I have Word 2003, I am trying to change the default font, I go to fonts,
choose the font I want (Helvetica) and clidk on default on the left bottom.
When I open a new document, it defaults to Times New Roman, what am I doing
wrong? I have never had this problem previously, only since I've gotten this
new laptop.
Help