Right-click on the Desktop and choose Properties. Click the Settings tab,
Advanced, Troubleshoot. You'll see a little scale where you can lower it
from None to Full. We have to put ours on the third spot (with None being
the first spot) in order for Graphics to appear correctly in Word documents.
The description on that spot is "Disable all DirectDraw and Direct3D
accelerations...". We haven't had any ill effects in any other software due
to lowering it.
MarieJ
"MarieJ" wrote:
Here is what we have discovered. We had already tried replacing normal.dot.
We can't replace the template - it is provided by a third-party who
unfortunately doesn't have time to look at the problem.
It appeared the user froze when typing about the 4th character of what was
an existing autotext entry. I unchecked Autocorrect Options, Autotext, Show
AutoComplete suggestions. Once I did that, she stopped freezing. So it is
something going on with her computer when Word attempts to show the
autocomplete suggestion. She could care less about seeing the autocomplete
suggestion and is just happy not be be freezing anymore.
I'm wondering if lowering her hardware acceleration might have resolved it
too. We automatically lower the hardware acceleration on our image so
graphics display correctly in Word documents, but I noticed on her PC, we had
not lowered it. That would explain why her secretary and others don't have
the same problem, because I believe the show autocomplete suggestion checkbox
is checked as a default on our image. We're going to test it, but we're
letting the user cool down a little before we do that. 
MarieJ
"Chester1" wrote:
I have just found out that the original Autotext was created in Word 2000 or
even earlier, and I think that it may be a compatibility issue is there any
way around this??
--
Regards Clair
"Cindy M -WordMVP-" wrote:
Hi ?B?Q2hlc3RlcjE=?=,
I am using trying to use Autotext in Word 2003, but every time I try to
insert the autotext Word stops responding. Can anyone help me stop this
happening????
If you start Word in Safe Mode (hold down CTRL), does the problem go away
while you're in Safe Mode? (Note: any AutoText entries you've created won't
be available, but the default ones should be there)
Is the problem happening with all autoText, or only ones you've created? If
the latter, are the problem entries stored in a particular template?
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org
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