Assuming you have checked for orphan files as detailed in the 'crash' link
and removed any that are found (orphan files can prevent documents opening)
then we can move on from there.

From the further information you have provided you probably simply need to
re-register Word -
How to re-register Word when problems crop up opening files
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Karen wrote:
Thank you Graham. I've checked out the links you have provided but I
don't see anything that refers to my particular problem. I don't
believe word has "crashed" as such. I just can't open documents with
word; I'm having to go to open with "internet explorer". In
addition, when I receive an e-mail with a word attachment it won't
open when I double click on it. I get an error that says the file
cannot be found. I need to save the file then open with "internet
explorer". I appreciate any direction that you can give me.

Thanks!

"Graham Mayor" wrote:

See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed
by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Karen wrote:
Word opens but there is no document in the pane. This is not a new
installation. Has been in use for approx. 2 years.

"CyberTaz" wrote:

What happens when you try?

Is this a _new_ installation of Word that hasn't yet been
'activated/registered' or a Test Drive (trial) copy that has
expired?

Regards |:)

"Karen" wrote:

Up until a couple of weeks ago I've been able to open a saved word
document in word. Now the only way I can open any saved word
document is by opening with Internet Explorer. I haven't made any
changes to my configuration. I'd love to get it back to opening
in word. Thank you.