If you correctly used the Save As dialog to save the document in "Word
97-2003 (*.doc)" format, it will have the .doc extension and not .docx. Make
sure that phrase appears in the "Save as type" dropdown at the bottom of the
dialog.
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Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
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Lesley Fran wrote:
When I convert a 2007 Word document to a 2003 version and save the
2003 version to attach to e-mails, people are unable to read the
attachment. It has a .docx file name and they seem to think this is
the problem. Can anybody help me to save the file differently so
that it will attach to an e-mail that is then readable by the
receipient.