You have not actually executed the merge. Using the task pane, you must go
to Step 6 of 6 and click on the "Edit individual letters..." link that will
execute your merge to a new document. Alternatively, instead of using the
task pane, from the View menu, select Toolbars and check the Mail Merge item
and then use the buttons on the right hand end of the toolbar to execute the
merge.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Susan F" Susan wrote in message
...
Word 2003 is shading all merged fields both in the original and the final
merged document. I've tried the "Tools Options field shading never"
route,
and it does not eliminate the shading.

How do I get rid of the shading?