Glad I could help. And thanks for your phone call. It made my day.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Dawn" wrote in message
news
Suzanne,

You are the angel of the year for me! At the suggestion of the article
link
you provided, I rebuailt the registry, which fixed the registry problem I
have tolerated for a year. And, miraculously, it sped u the loading of
Word
and Outlook astronomically. I have recently paid a computer expert close
to
$500 to fix my slow Outlook.... to no avail... you are incredible! -Dawn

"Suzanne S. Barnhill" wrote:

No need to do that. See
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm for other
options.
But you should not be seeing an arrow if you have disabled adaptive
menus
(that is, if you have checked "Always show full menus" in Word 2002 or
2003
or cleared the check box for "Menus show recently used items first" in
Word
2000).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Dawn" wrote in message
...
Susanne,

I disabled the adaptive menus... and reset te usage data... it now
shows a
continuation arrow at the bottom of the screen with a lot of blank
lines
inbetween. If I hold the mouse over the down arrow long enough (about
5
seconds), the rest of the options show up... I must have something
corrupted... but at least I now know where they are... all the Wor
updates
are applied., so I know it's not hat. When I have some extra time, I
can
reinstall Word and reapply the updates, etc.... at least now I know
they
are
there... thanks so much! -Dawn

"Suzanne S. Barnhill" wrote:

Do you have adaptive menus enabled? (Tools | Customize | Options)

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Dawn" wrote in message
...
I also cannot see these other "insert" options: Textbox, diagrams,
Files,
Objects, Hyperlinks... ???