Document comparison has and remains an iffy proposition with Word. They keep
making improvements. It looks like you found one.
http://addbalance.com/usersguide/track_changes.htm
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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from my ignorance and your wisdom.

"Joshua Gray" wrote in message
...
I am having a very strange problem that hopefully you will be able to shed
some light on. This problem is affecting multiple users using Word 2002 w/
SP3.

If they compare an edited document to an original using "Compare and Merge
Documents..." they will see very odd and pointless redlining being done.
For
example, if they added one word to a paragraph, it will say that they
deleted
the entire paragraph and reinserted it directly below it. Keep in mind
that
both the original and edited version where created in the same version of
Word 2002.

However, when I use Word 2003 w/ SP1 to compare the exact same documents,
it
shows that only the one word that was added was actually inserted, not the
entire paragraph.

I have tried to remove/reinstall Word on their PC's, but the problem
repeatedly occurs. Do you have any other suggestions??

THanks,
Josh.