[Doug Robbins - Word MVP]

Set Windows Mail as the default mail program and check the settings as
described in the second method in the article at;

http://support.microsoft.com/default.aspx/kb/918792

You will need to configure Windows Mail so that it accesses you email
account.

And if all else fails, use the third method in that article

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Mark" wrote in message
...
Hi Doug,
I don't want to screw up my computer by blindly changing things so I want
to
make sure I understand you. Internet Explorer, Tools, Internet Options,
Programs, Internet Programs (choose program you want to use for other
internet services, such as email), box with SET PROGRAM, click set
default
program... After that, I'm stuck. I see Windows Mail. I see Google ( I
have
a Gmail account). What do I do now?
Also, I have Microsoft 2007 Home and Office with Word and Mail. My email
address is @gmail.com
Thanks for your help, Doug!!!
--
Mark


"Doug Robbins - Word MVP" wrote:

The following was originally posted by Peter Jamieson:

First, make sure that the e-mail program you want to use is set up to be
the
default e-mail program (e.g. via Internet Explorer|Tools|Internet
Options|Programs, and send at least one message using it.

Then Word needs some stuff in WIN.INI and/or in the Windows registry
before it will show you the E-mail option. I believe that for Word 2003
it
needs to be in the Windows registry, but that may depend also on the
version
of Windows so it is probably better to put the information in both
places.

For WIN.INI,
a. find the WIN.INI file in your Windows folder (typically c:\WINDOWS),
make a backup copy of it, and open it in Notepad.
b. ensure that the following text is in there, and add it if not

[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

You will need to close all copies of Word before this change has a chance
of
taking effect. It is probably safest to restart Windows to be completely
sure.

If that isn't enough, you will need to edit the registry. Proceed with
caution!

c. In your Windows folder, locate and run regedit.exe. If you're on an
older version of Windows you might need to use regedt32.exe.

Look for a key called

HKEY_LOCAL_MACHINE\SOFTWARE\Mi*crosoft\Windows Messaging Subsystem

I would be surprised if it was not there in recent versions of Windows,
but
if it is not, add it.

If it is there, I would expect to see
d. a subkey claled MSMapiApps
e. a number of "values" with the same names as are in the above list -
MAPI, MAPIX etc.
f. an additional value called InstallCmd

If you cannot see the (e) values, you need to add them. For each of the
values in the above list
g. right click "Windows Messaging Subsystem" and select New|String
Value.
Note that although some of these items have numeric values, they should
all
be entered as String Values.
h. enter the name, as above
i. double click on the name. A dialog box appears. Enter the value (e.g.
for the name CMCDLLNAME, enter mapi.dll) and click OK
j. You may also need to create the InstallCmd value, although I rather
doubt it. I am less sure about this and about what should go in there. On
my
system, the value is:
rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf

When you have done them all, press F5. Then close all copies of Word and
restart it - or restart Windows, then restart Word and see if the e-mail
option has appeared.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Mark" wrote in message
...
Hi Terry,
I'm sorry but my level of expertise isn't the best. First, the click on
office button,send, fax or email, select email. That is my goal. Only
Fax
is a viable option. Email is "greyed out".
Two, the QAT (i had no idea what that was until I surfed enough posts).
I
followed the advice you posted. Email appears as a "checked box". But
nothing else happens.
Thanks for your time and expertise. Sending the doc to someone while
in
the
program is a huge benefit.

--
Mark


"Terry Farrell" wrote:

Click on the Office Button and select Send, Email which will send the
document as an attachment.

If you want to send as part of an email rather than attachment, then
you
need to add the missing command to the QAT. Right-click on he QAT and
choose
All Commands and then add the Send to Mail Recipient command to the
QAT.

--
Terry Farrell - MSWord MVP

"Mark" wrote in message
...
I followed your advice. My question is this: when I create a doc and
want
to
email it, how do I do it? where is the button that gives me the
option???
Thanks!!!
--
Mark