Charles: I disabled the plug-in in Norton and checked the box to prompt
before saving normal.dot. Still no relief from my original problem. Any
suggestions? Thanks, Steve

"Charles Kenyon" wrote:

Go back and disable the plug-in in Norton; leave the box to prompt before
saving normal.dot checked. These should be your standard settings.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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"Steve M" wrote in message
...
Thanks for your suggestion but it did not work.

I am using Nortion Antivirus 2004 so I looked at the araticle you
suggested.
I then did the following: I disabled the Office Plug-in box in Norton
Antivirus and I enabled Prompt to Save Normal Template on Tools /Options.
Nothing changed. It's status quo.

I never got a Prompt to Save Normal Template. After that, I restored
everything back to the original (turned on Office plug-in in Norton and
unchecked the box for prompt to save normal template. Still no change.

Other ideas would be welcome.
Thanks. Steve

"Suzanne S. Barnhill" wrote:

This suggests that your Normal.dot is being saved every time you quit
Word.
Not normal. I would suggest that you enable the option "Prompt to save
Normal template" on the Save tab of Tools | Options. If you are prompted
to
save Normal.dot every time you quit Word, then see "Word prompts me to
save
changes to the Normal.dot template" at
http://office.microsoft.com/en-us/as...514521033.aspx

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Steve M." Steve wrote in message
news Whenever I close a Word 2002 document, I quickly get a document
entitled
"normal" which then quickly closes out. This is a nuisance more than
anything else. Is there something I can do to prevent this from
happening?
Thanks, Steve