See http://www.endnote.com/support/faqs/enfaq7.asp "After
installing EndNote and opening Microsoft Word, I do not see the
EndNote toolbar or commands under the Tools menu."

Donatella wrote:

I have created a library of bibliographic references using the program
endnote 5.0. Now I would like to import those references into a Microsoft
Word file that I'm working on, but I can't find any link on my M. Words
program. Does anyone have any tips/ suggestions?
Thanks a lot!!