[Suzanne S. Barnhill]

But I think that's what we're all worried about.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Stefan Blom" wrote in message
...
It would be terrible if the "points" are supposed to decide who are the
"best" contributor.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



"Suzanne S. Barnhill" wrote in message
...
I've already said this may be my last year as an MVP, depending on what
metrics are used to assess our contributions.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Tom Willett" wrote in message
...
The beginning of the end, Suzanne.

"Suzanne S. Barnhill" wrote in message
...
: MS has hired contractors in India to man the forums. Although they
have
been
: strictly instructed to follow a "community first" policy (that is,
give
: ordinary volunteer end users the opportunity to answer first) and not
answer
: questions until they are 12-24 hours old without an answer, what we're
: seeing is that many of them (a) rush in with an answer, usually a
reference
: to a KB article that may or may not be relevant (it's hard to tell
without
: actually clicking on the link and going to the article, since they
don't
: quote the title of the article), (b) ignore previous answers that may
: actually be more helpful, and then (c) mark their replies as Answers.
We're
: trying to get this corrected, but since the contractors are being paid
based
: on their performance, it's hard to see how that's going to work. There
is
: also a lot of resistance to the point system, which a lot of us see as
: having a bad influence on those who are NOT being paid to answer.
:
: Rest assured, the MVPs will continue to soldier on as long as we can.
What
: I'm finding, though, that the reduction of granularity in the forums
(30
: English-language Word NGs poured into three Word forums) means that
each
: forum contains more questions that I'm not qualified to answer and
: consequently have to skip, making it more time-consuming for me to
handle
: the questions. There's also considerable angst about the fact that
there
are
: no product-specific VBA or "programming" forums--just a single Office
: Programming forum on Answers and separate Word, Excel, and Outlook
: development forums on MSDN, where end users are less likely to find
them.
: Access is even worse off: down from 28 English-language NGs to one
forum
: shared with Visio and Project!
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "dp" wrote in message
: ...
: Suzanne (if you get this post)
:
: I notice that some responders in 'Answers' actually work for MS
which
you
: and others MVPs do not. How will this affect those of you we have
been
: speaking to?
: Are they timing this change with the release of 2010? Will th
others be
: using another forum or is 'Answer' the replacement?
:
: Thanks
: Dottie
:
: "Suzanne S. Barnhill" wrote:
:
: I have noted considerable fall-off in all the msnews NGs. I think
people
: have already started migrating to Answers, as there seems to be a
steady
: increase in questions posted there.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: http://word.mvps.org
:
: "Peter T. Daniels" wrote in message
:
...
: Has the newsgroup been turned off? No new posting since 9:24 am
(EDT)!
:
:
: .
:
:
: