Your best bet, then, is to create your own. FWIW, the MSKB uses InfoPath
templates.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Hal Berenson" wrote in message
...
Shauna,

I've spent a lot of time trying that already with no luck. Part of the
problem, of course, is that "knowledgebase" and "FAQ" get you lots of
pointers to KB articles and FAQs, not templates for creating same. But
even
looking at packages of templates doesn't turn up any with these particular
ones. So I'm hoping a reader of the newsgroup will know of one.

Hal

"Shauna Kelly" wrote:

Hi Hal

Try http://office.microsoft.com/en-us/te...s/default.aspx or Google.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Hal Berenson" wrote in message
...
Anyone know of available Word templates for creating
FAQs/Knowledgebase
articles?

Hal Berenson, President
PredictableIT
Phone: 805-212-1024 ext 101

Helpdesk: 805-212-1024 ext 1