I was finally able to get to my boss's computer and sure enough, he had the
"Allow starting in Reading Layout" checked on his computer. I unchecked it
and it seems to have done the trick. Thank you so much Stefan. This was
very helpful!

"Stefan Blom" wrote:

Make sure that the "Allow starting in Reading Layout" is cleared on
the General tab of ToolsOptions. Note that this is a setting that
must be changed for each individual user.

--
Stefan Blom
Microsoft Word MVP


"Dusty" wrote in message
...
I created a table of contents. I updated it several times and the
entries
and corresponding page numbers were correct, however, when I sent
the
document to my boss and he updated the Table of Contents, all the
page
numbers for all the entries showed up as "1." I then sent the
document to a
coworker. When she updated it, the page numbers generated
correctly, but on
my boss's computer, the page numbers for all the entries were still
showing
up as "1" instead of the actual page number. He then forwarded his
copy to a
colleague and when this person updated it, the page numbers now all
showed up
as "2." He sent the document back to me, but the page numbers
updated
correctly on my computer. Does anyone know what's causing the
numbers to
show correctly on one person's computer but incorrectly on someone
else's?
He then opened the document several days later and the page numbers
updated
correctly. I am totally befuddled. We finally had to send it to
the client
as a PDF file instead of a Word document because we couldn't trust
it. We
are all using Word 2003 and Windows XP. Thanks very much.