The document could be damaged. Have you tried Open and Repair?
See also the following article, which might be relevant:
WD2002: Symbol Characters Are Changed to Box Characters
http://support.microsoft.com/kb/290978/en-us
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Stefan Blom
Microsoft Word MVP
"Tami" wrote:
I saved my word 2003 document and the next thing I knew, there were a bunch
of boxes and weird symbols with my words intermixed. Anyone know how to help?
Tami