See http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm.

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Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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sbarrett wrote:
When i open a Word document, the margins are set to an unusual
setting (e.g. margins are 36 - 576 & page setup width is 612 pt &
length is 792pt ). Somehow the normal template has been changed and i
cannot figure how to reset it.