You should not lose the PST file by doing anything suggested here - though
back it up to be sure.

I find it difficult to believe there are no temp files either in the working
folders or in the Windows temp folder. Have you set Windows Explorer to
display hidden files and the extensions of known file types?

To reset Word to install defaults, rename normal.dot, delete or rename the
registry data key as described in
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm repair Word and
remove any add-ins as also described the quoted link.

Use the Inbox Repair Tool ("C:\Program Files\Common
Files\System\MSMAPI\1033\SCANPST.EXE") to repair your PST file.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Mark wrote:
this did not fix this? i found no word temp documents in these
files. how do i reload office to orginal unconfigured (modified
files)? I DO NOT WANT TO LOOSE my .pst outlook file!

Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm
Repair Word from the help menu, then work your way through the
troubleshooting processes at
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Mark wrote:
no, there is a "print to winfax" only. i don't use this program now
so i deleted it but it would not lwt me save that change either? is
there supposed to be?

Under ToolsMacroMacros is there a macro with the name FileSave or
FileSaveAs when you have "All active templates and documents"
selected in the Macros in: control?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my services on a paid consulting basis.

Doug Robbins - Word MVP

"Mark" wrote in message
...
it says it's activated already. any other suggestions? it
appears, as i mess with it, that this has to do with saving
documents and whatever it does
to save documents as you ask it to perform these tasks????
--
thanks,
Mark


"Doug Robbins - Word MVP" wrote:

Have you "Activated" Word? If you select Activate Produce from
the Help menu, what happens?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself
of my services on a paid consulting basis.

Doug Robbins - Word MVP

"Mark" wrote in message
...
I'm having problems w/ word (office 2003) tha it won't save
documents or
mail/print merge. I can modify a document, print it and that is
about it.
When I do any type of merge (printer, email), it looks as if it
processed
it
but it does not exist in the printer que or in outlook. When
exiting, it
asks if i wan to save it, I click "yes" but it does nothing! I
repeat this,
and the only option that I have is to exit w/o saving and I
loose everything!
--
thanks,
Mark