Almost certainly the document was converted from WordPerfect, which used the
WP Typographic Symbols font for them, and you do not have that font
installed on your current system. Select the @ symbol, copy (Ctrl+C), and
paste (Ctrl+V) into the "Find what" box of Word's Find and Replace dialog.
In the "Replace with" box type an apostrophe or quote symbol. It will not
appear curly but will be autocorrected upon replacement. Repeat with the
symbol represented by =. If you have other @ and = signs in the document,
you may want to make the replacements one by one instead of using Replace
All.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"pattyjo" wrote in message
...
I have incorrect quotes double and apostrophes in my document, mixed in
with
the proper "curley" variety. when sending documents to others or posting
on
web, the non-curley varieties come up with @ and = signs. I have tried to
replace them in the Word document, but the search and replace doesn't see
them as apostrophe or quotes, so I have about 200 pages to do by hand. is
there a way to specify the symbol (unicode) in the search and replace to
do
it quicker???

Thank you!