Thread: Normal.dot
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garfield-n-odie
 
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Could be. See
http://symantec.atgnow.com/consumer/...sultType=5000#
..

Shelly wrote:

We do not have Norton AntiVirus but we do have Symantec Winfax could that
make a difference?

"garfield-n-odie" wrote:


If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Shelly wrote:


I have two employees who recently received new computers with Windows XP.
They are now continually having problems with the error message Normal.dot.
If they say no to changing the Global Templete the get into a loop they
cannot get out of and even if they say yes they have problems. What could be
going on?