Thanks Suzanne, Open and Repair? Sorry for my ignorance.
I have had a look at all the options on the File - Open and the only one
that looks like that is 'recover text from any file '. That just crashes the
computer when I try to open the file. As does any other way of opening the
file or changing its name.
Is there a method of deleting the file without actually physically clicking
onto it as this just caused the program to crash.

"Suzanne S. Barnhill" wrote in message
...
Have you tried using Open and Repair?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"lenny" wrote in message
...
I have tried deleting normal.dot and still no good. The problem is that I
have a word document that opens on every other computer that I have
access
to but not this one. When I try to open it upWord stalls, the page
doesn't
open properly and I am unable to use this document. It is a template. I
have
also saved the template as a document and tried to open that but with the
same problems. This template has some macros in it (they need to be
there)
and they may be causing the problem but I have opened it on 4 other
computers with no problems at all.

On my laptop (the problem system) the document gets put into the disabled
items section.


"Doug Robbins - Word MVP" wrote in message
...
Uninstalling and re-installing will hardly ever fix a problem. Exactly
what is the problem?

Most of them will be fixed by renaming the Normal.dot template to
Normal.old and then re-starting Word.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"lenny" wrote in message
...
Hi,
I have recieved a laptop that has a few problems with Word and as a
consequence I am trying to uninstall word or office but the computer
is
not letting me. Can someone help me with the instructions for
uninstalling manually? Here is my problem.

I have Windows XP SP2 installed and in the Add/Remove programs Works,
Office 2000 and Office 2003 basic. I can only find Office 2003 under
the
Start/all programs route and I am having loads of problems with Word
so
am trying to delete all the Office programs. The programs will not
uninstall using Add/Remove. Office 2000 says that it needs the discs
to
run the uninstall utility and I don't have them. Office 2003 asks what
I
want to do and then stalls after a few moments of gathering
information
and I am unable to go any further.

Hoe can I manually uninstall Office completly from my computer?

Any help greatly recieved!
Cheers
Lenny