I think that it's a timing issue, the printer prints the letter before
composition of it is complete.
I'm not sure what the work around is with 5,000 records. I'm usually only
merging half a dozen or so letters at a time so I merge them to a new
document and then print that. When scrolling through that document however,
immediately after the merge has been executed, it takes a while for the
signatures to appear.
--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.
Hope this helps,
Doug Robbins - Word MVP
"Mary Ellen" Mary
wrote in message
...
We use Word 2000, and have recently found that when doing a mailmerge of
say
5000 records, the signature of the letter which has been put in as a
graphic
has somehow disappeared. This has happened on several different printers
and
using several different workstations. We don't think it is a memory
problem.