[Jay]

Hi all.

I have a letter, made in Office Word 2003, that asks the user to enter a
specific numeric value between 1 and 10 using an Ask field. This value is
used to customize the address for the letter.
In the introduction of the letter, this value is again used to insert a
certain text.

The first part of the process goes well: if for example '1' is entered, the
corresponding text is inserted.

However, customizing the introduction never works according to plan. It
seems as if Word keeps the value cached in memory from a previous time, i.e.
when the modal dialog for the Ask-field appears, the number that is shown by
default is used even if it's changed into another value.

This is what about happens:

(I) User is asked to enter a number between 1 and 10 and enters 2. In the
address of the letter the text corresponding to the value of 2 is inserted.
Subsequently no value is inserted for the introduction.
(II) A next time when MailMerge is performed and the user is again asked to
enter a number. he enters 3 for example. The corresponding text is inserted
in the address block of the letter. Next, in the introduction of the letter,
the text corresponding to the number 2 is inserted.
It seems as if the number entered in (I) is kept in memory and is used as a
value for the introduction of the letter in (II).

I've been pulling my hairs out for some hours now, and I've been trying to
solve this problem for a whole day. How can I get Word to "remember" the
value entered for the Ask-field so I can use it in multiple locations in the
same document?
I don't exactly know how I can make this problem clear, so please ask is
anything is unclear.


Many thanks for any help!