It may still have a macro for inserting pictures, no other macros. I
think I have narrowed the problem down to being something about the
database that I merge from, as I have created totally fresh word
documents from the database and they still crash. When I say I open
the document, I have done both opening the template as a .dot to try
and edit the template and creating a new document from the template by
selecting New from the file menu.

Thanks!

Emma