You are welcome

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Fla Susie wrote:
Thank you VERY MUCH for your wealth of information. Yes, everything
seems to be working great (at this time)!!!!!!!! I have placed your
website in my favorites for future references. Thank you again for
your timely help.

"Graham Mayor" wrote:

Well they would say that wouldn't they?

Start by uninstalling the printer driver, then re-install it again.
Next see http://www.gmayor.com/what_to_do_when_word_crashes.htm
followed by the trouble shooting tips at
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

Download the sample envelopes from my web site and see if they print
correctly. While there see
http://www.gmayor.com/changing_envelope_layout.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Fla Susie wrote:
Everything was working fine printing "Envelopes and Labels" on size
10 envelopes and size 6 3/4 envelopes until today and now I cannot
print any addresses correctly on either of these envelopes.
Sometimes only part of them will print, other times the print will
be very tiny. I have Canon Pixma iP4000 printer and spent great
length on phone with them today and seems as if there is no problem
with the printer.
They say it is Word where the problem lies. Help!