Occasionally the Word Data key in the Registry becomes damaged and "forgets"
Options settings. If it's Options you're speaking of, see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm for instructions on
rebuilding the key.
If it's Normal.dot changes that aren't being retained, this problem (and
often the Options one as well) can be caused by a poorly written add-in. An
especial thorn in the flesh is the add-in for Adobe Acrobat 7; if you have
that program installed, see the very last part of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"dieter wandschneider" wrote in message
...
newly each time, when I enter my windows account, I must start the word
assistant for restoring my personal word settings. has anyone an idea, why
word can no longer 'hold' its settings and how I can alter this?
for your assistance thank you in advance.
dieter
[word xp pro + sp 3]