There are three approaches to this:
1. Suggest that recipients save the document to the HD before opening it
instead of opening it directly from the attachment; it will then not open in
Reading Layout View.
2. Suggest that recipients disable Reading Layout view (Tools | Options |
General); some of them may thank you for the information on how to do this.
3. Suggest that recipients, after opening in Reading Layout view and
switching to another view, click in the TOC and press F9 to update it.
Note that all these are actions that must be taken at the recipient's end.
There is nothing *you* can do to make the document open correctly on the
recipient's machine; you can only make suggestions.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"GB" wrote in message
...
I'm having the same issue. Is there a way to rectify this so that the
recipient see the correct TOC?
"Suzanne S. Barnhill" wrote:
Possibly because the recipient opened the document directly from the
attachment, and it was displayed in Reading Layout view?
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.
"Jessica" wrote in message
...
Why are page numbers in TOC lost when document is emailed