You are confirming that if you start Word in Office Safe Mode (using the /a
switch or pressing Ctrl while it is loading), you still cannot create or
edit documents? And you still get no response from Help | Activate Product?
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"Richard" wrote in message
...
Still not luck. I cannot even find someone to ask at microsoft. I tried to
check the authentication on their site but it just refers me back to the
manufacturer who installed it.
Richard
"Suzanne S. Barnhill" wrote:
Try using the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. In particular,
see
if you can create or edit documents in Office Safe Mode.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.
"Richard" wrote in message
...
Tried that but I see an hourglass for about 2 seconds and nothing
happend.
So still not sure how to fix it
Richard
"Suzanne S. Barnhill" wrote:
Has it been activated? What happens when you choose Help | Activate
Product?
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.
"Richard" wrote in message
...
It is not a trial copy.
Richard
"Graham Mayor" wrote:
Is this a (now expired) trial version of Word, supplied with
your
PC? If
so,
you now have to buy the software if you wish to continue to use
it!
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Richard wrote:
For some reason word has stopped allowing me to create a new
document and will not allow me to change old ones. I have even
reinstalled the software again and it is still not allowing me
to
do
or change anything. The only thing I could think of was that I
was
sent a document which was edit protected and sine opening it I
have
not been able to use word at all. Can anyone help