[Sup37]

I have been dogging this question for two days. HP tech couldn't help, but
just got off the phone with a Microsoft tech who did.

Here is the solution that worked for me. Some of the steps sound redundant
but do them in order anyway.

First, go to Start, Printers and Faxes. Right click on your printer and
choose Printing Preferences. Click on the Paper/Quality tab. Check that
Source is Automatically Select and Type is anything. I left it at Bond.
Click on OK. It will hourglass for a while. When it finishes you will be
back at the Printer and Faxes window, just close it out.

Next open your document. Click on File, Print. Be sure your printer is
displayed. Click on the Properties button Click on the Paper/Quality tab.
Once again be sure that Source is Automatically Select and Type is anything.
Again I left it at Bond. Click on OK.

Go back into your document and go to File, Page Setup. Scroll down on the
Paper Source listings and past the tray stuff, you should find your Bond,
Preprinted, Letterhead all nicely listed.

Hope this works for you.


"Sup37" wrote:

When I go in to a Word document and choose File, Page Setup, Paper Source I
only get Tray options. Before ugrading my server I used to have media types
listed like preprinted and letterhead. Where do I go to get these options
back?