The Data key can be corrupted even without SP1, of course :-)
If deleting it does work for you, that could prove to be a really useful
piece of information.
--
Peter Jamieson
http://tips.pjmsn.me.uk
"Judy Gleeson (MVP Outlook)" wrote in message
...
darn - ran diagnositics yesterday - didn't help.
Don't have SP1 installed - heard too much scary stuff about it to jump in
yet.
I will read the link and see if that helps.
Regards
Judy Gleeson
MVP Outlook
Trainer and Consultant
There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia
"Peter Jamieson" wrote in message
...
FWIW it does work here (Office 2007 SP1)
Unfortunately this problem is not unknown, even on those old versions,
but I have never been able to find the underlying cause. The thing that
seems to fix the largest number of problems in this area is to do a check
and repair (i.e. Office button-[Program] Options-Resources-run
Microsoft Office Diagnostics)
Also, if you've just moved to SP1 it seems I am not the only one who has
had to save and delete Word's Data key in the registry to get some things
to work again (see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).
--
Peter Jamieson
http://tips.pjmsn.me.uk
"Judy Gleeson (MVP Outlook)" wrote in message
...
Hi MVP's. I'm a little desperate to get this working. I have been doing
and teaching this for years on all older version so why can't I make it
work on 2007?
Here's what I do:
Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge
Choose Merge to email | Type a subject | OK - Word starts up
Use the Insert merge fields button to get to Outlook's data fields and
pop them in
Finish and Merge | Send email messages.
Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it
with all the default settings eg Selected Contacts and HTML. I click
ONLY what's described above. Honest.
Regards
Judy Gleeson
MVP Outlook
Trainer and Consultant
There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia