If you have removed the temporary files, attended to the issues raised at
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm, re-installed
the printer driver and repaired the Office installation from the original
installation disc, you should be in the same position as when you first
installed Office.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
ardmore wrote:
Not yet fixed it.
"Graham Mayor" wrote:
That depends whether removing the temporary files fixed the problem
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
ardmore wrote:
I found files ~$werword.dot and deleted them.
Do I have to clean the registry.
Thanks
"Graham Mayor" wrote:
If all instances of Word are closed (check by pressing CTRL+ALT+DEL
and look for winword.exe) then you should be able to delete all
relevant temporary files. If in doubt reboot first. Leave the ones
in the temp folder that Windows has locked.
With that out of the way it is the second link that provides the
troubleshooting information. Work through the tips provided, with
particular reference to add-ins and the data key in the registry.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
ardmore wrote:
If I click no, the word restarts and the message pops up again.
I followed you web page's instructions but I can't delete all temp
files because windows disallowed for deleting some files.
What should I do?
Thanks
"Graham Mayor" wrote:
There is no normal.dot in Word 2007 - the normal template is
normal.dotm, which is not the only cause of a failed start. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.
What happens if you simply answer no to the prompt?
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
ardmore wrote:
Hello, I am using office 2007 and get the error below.
I tried to find normal.dot but nothing found.
Only normal.dotm found, deleted it but still failed.
Word failed to start correctly last time. Starting Word in safe
mode will help you correct or isolate a startup problem to
successfully start the program. Some functionality may be
disabled in this mode. Do you want to start Word in safe mode?
Thanks for your help.