User claims to have documents done in Word 2000 before having her computer
reimaged with XP. A tech saved her documents to a CD before the conversion.
Now none of the documents will open in Word (or anything else I have yet
found). When attempted, a prompt comes up saying we need to install a
converter.

OK, I installed the converter on my machine. Now you have to select what
you are converting FROM... I cannot find anything that changes the boxes
on-screen representing characters to readable text.

In my experience these are sometimes ACTUALLY WordPerfect documents;
however, my WordPerfect 9 also cannot open the documents. Other times I see
..doc files that are actually Excel files, but again not in this case. Excel
cannot open them either. Conversions Plus, a converting program, cannot
open the files.

Last chance and yes, "recover text from any file" does open the files with
the normal loss of formatting and extra "stuff" at the beginning and/or end
of the document.

Can anyone offer any possible scenarios as to what may have happened to
apparently corrupt ALL of this user's files? Is there another option I have
not considered which would allow us to open them without loss of all
formatting?