This is usually a result of having stored a document as Normal.dot. See
http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Jean" wrote in message
...
In previous versions of Word (I have Word 2003), the toolbar for header /
footer had a dropdown menu for "insert auto text", which I used on all my
docuements for file name. Now that option on the tool bar is grayed out.
My
searches have now helped me correct this issue.