Hi, Herb and Cindy,
Thanks for your help. I tried the following ways without success:
1. Start Word in safe mode by holding down Ctrl key.
2. Delete the Data key of Word in registry.
However, I resolved the problem by starting word with /a command line
option.
Thanks again for your help and hopefully my experience can save some time
for other troubled users.
Ken
"Cindy M." wrote in message
news:VA.0000027c.007e81be@speedy...
Hi Ken,
I bought a new notebook computer and installed Word 2003. Everything
seems
to be working fine except Undo and Redo functions. I just could not use
these functions. After I types some texts into my documents and move the
cursor to the Undo or Redo buttons, the message can't undo or can't redo
will appear. It will be greatly appreciated if anyone can suggest some
solutions to this annoying problem.
Well, my first thought is that you may have some kind of Add-in loaded
that's
clearing the Undo buffer.
If you start Word in Safe Mode, by holding CTRL, you get the installation
defaults. Does Undo/Redo work in Safe Mode?
If not, try starting Windows in Safe Mode and test in Word again.
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org
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