Can you spell out what you mean by "documents"?

Do you mean that
a. multiple pages are printed for each record in the data source, or
b. that she is merging to a new document, and instead of ending up with a
single new ouptput document open in Word, she ends up with multiple
documents saved on disk or
c. something else?

If it is (a), it usually means that there are section/page breaks in the
mail merge main document, or that a double-page/double-sided layout is set
up in File|Page Setup

If it is (b), it sounds as some VBA code or an addin is affecting what
happens - you could usefully compare what is in Tools|Templates and Add-ins
on your machine and her machine.

Peter Jamieson

"Ann" wrote in message
...
What is wrong when during a mail merge, documents are created for each of
the
records instead of pages? I have not experienced this problem, but a
friend
of mine has. She e-mailed me her source document, and it looks OK. Could
something be in her data document that is causing this?