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Lee Lee is offline
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Posts: 99
Default Problem reading docx files on Word 2003

I downloaded the file again, and I still get the same error message as
before...very frustrating. Any other suggestions?

"Graham Mayor" wrote:

The file in question FileConverters.exe is 28.192 mb and can be downloaded
from
http://www.microsoft.com/downloads/d...displaylang=en.
If the executable file does not run and display an EULA, then it seems the
downloaded copy may be corrupt. Download it again.

When installed it provides the option to open docx format files and includes
the extra font set used by Office 2007.

The converter may still have problems with documents created from Word 2007
templates - http://www.gmayor.com/Problems_opening_2007_docs.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Lee wrote:
Hello Jules,
I've read these posts, and I'm still having problems starting up the
compatibility pack, and opening .docx/Windows 12 files. I downloaded
the Pack and doubled clicked it, but I keep getting the following
error message:

"This patch package could not be opened. Verify that the patch
package exists and that you can access it, or contact the application
vendor to verify that this is a valid Windows Installer patch
package."

The last comment seems strange since I downloaded the exe. file from
Microsoft, so I'm stumped. Your help would be greatly appreciated.
Lee
"Jules" wrote:

Have you got the Compatibility Pack installed:

http://office.microsoft.com/en-us/pr...686761033.aspx


"zoeb" wrote in message
...
Hi Thanks for your help Jules but that doesn't work. When the file
conversion
box opens, it doesn't offer a Word 2007 doc option, only the old
options like
Windows default, MS Dos or "other encoding". I tried changing the
file name
but that hasn't made any difference either.

Any other suggestions?

"Jules" wrote:

You need to select at Conversion dialogue option Word 2007
Document and it
should open if it is called xxxx.dotx but if it is xxxxx.zip then
try renaming the xxxx.zip to xxxx.dotx and open it and select Word
2007 document
at conversion dialogue.

Hope this helps

www.docsliveonline.com

"zoeb" wrote in message
...
I really don't understand what I am doing wrong. I have received
a docx file
which I need to read. My version of Word 2003 has the latest
service packs
installed (I checked using the update option) and I have
downloaded and installed the word 2007 compatibility pack.

The docx file appears on my desktop as a compressed zip folder
and if you
double click it a folder with many files opens up. When I open
word 2003
and
try the open file option it offers a file conversion from windows
default
and
appears as nonsense. If I select open files of Word 2007 which is
an option,
the file I have been sent doesn't show up.

Can anyone suggest what is going on? Many thanks.