[MDeB]

I was plagued with this problem under Vista. I just upgraded to Windows 7
(Home Premium) and uninstalled the compatibility pack, downloaded it again
from Microsoft, and reinstalled it. That seemed to fix it! I can now read
docx files in Office XP (just as I used to be able to under Windows XP). The
files are a bit slow to convert, but they do open.

"zoeb" wrote:

I really don't understand what I am doing wrong. I have received a docx file
which I need to read. My version of Word 2003 has the latest service packs
installed (I checked using the update option) and I have downloaded and
installed the word 2007 compatibility pack.

The docx file appears on my desktop as a compressed zip folder and if you
double click it a folder with many files opens up. When I open word 2003 and
try the open file option it offers a file conversion from windows default and
appears as nonsense. If I select open files of Word 2007 which is an option,
the file I have been sent doesn't show up.

Can anyone suggest what is going on? Many thanks.