[alborg]

Hi Ted:

But did you make sure that you didn't have any hidden instances invoked? Do
the ctrl+alt+del to make sure that an instance of WINWORD.EXE or something
of that sort.

Cheers,
Al

"Ted" wrote:

Update: I had failed to search "hidden" files, so I search again, found the
file, renamed it XNormal.dotm. Opened Word, no difference. Strange, though,
when I attempted to rename the XNoral.dotm file back to its original name w/o
the X, couldn't because of another file by the same name!? Found that one, in
the same location, changed it to YNormal.dotm, and, yep, a third one
appeared. As it that original file name refuses to go away--if I change its
name, it just "clones" itself. I had no instances of Word running when I did
this.

"alborg" wrote:

Try to delete or rename your Normal.dotm file. Note: you will not be able to
delete or rename if Word is running. Close Word and Outlook and ensure there
are no phantom instances of Word by pressing CTRL+ALT+DEL and close any
winword.exe processes that are open.

"Ted" wrote:

I'm running Word 2007 in XP Pro, Virtual OS on my Macbook Pro via Parallels.
The program takes 30-45 seconds to open, as does opening .doc or .docx files,
even blank new documents. While the program or file is opening, the computer
is tied up, cannot do anything else! Get the spinning rainbow colored ball
(Mac's "hourglass"). I have 4 GB of Ram, Dual Core 2.4 processor, 200 GB HD,
running on a new computer. I've tried checking for default printers that Word
might be looking for, removed add-ins, to no avail. Help!