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pianoman pianoman is offline
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Default retaining website formatting when copying to word document

I use Office For Mac 2004.
I've not been able to copy items from a website without losing the
formatting--it all just ends up as one big long paragraph in the new word
document. And clicking on "keep source formatting" from the little clipboard
at the end of the paragraph does nothing.
I've looked in preferences and can find nothing to fix this problem.
What can I do?
Thanks.