Charmaine wrote:
I am using Word 2003 and am trying for the very first time to set up
a form with drop down boxes, the online help gives me info on where
to type the drop down info but I don't understand how to activate it
the list. This form will then be e-mailed out as a customer service
questionnaire and so needs to be spot on.

The last step is to "protect the document for forms". See
http://www.computorcompanion.com/LPMArticle.asp?ID=22, step 4.

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Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org