Paper source depends on the printer installed. Have you checked to see that
your use has the same printer installed on his work station?


"Diane" wrote in message
...
The page setup/paper source is set to "automatically
select" in a Word template, which is saved on one of our
server folders. One of our users calls up the template and
on his workstation, for some reason, this option changes
to "default tray (tray 2)".

How can this be? He is using a template and the path of
the file locations in tools/options has been verified.

Can anyone help? Thanks.